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Amazon Assessments: Test Tips, Cheats and Hacks (from Previous Candidates)

Amazon Assessments: Test Tips, Cheats and Hacks (from Previous Candidates)

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With a global workforce of 1.3 million, and 950,000 of them working in the US, Amazon is one of the big five American tech brands, standing alongside Google, Apple, Microsoft, and Facebook. It is estimated that approximately one in every 150 Americans is an Amazon employee.

Competition to secure employment at Amazon is high, which is no surprise when you consider the vast range of job types the company offers and its multinational reach.

Amazon assessments are a key part of the company’s extensive recruitment process. The exact combination of assessments you will face depends on the role you apply for but generally, these will include the following online evaluations:

  • Aptitude tests – Verbal, numerical and logical reasoning
  • Working style assessment
  • Workplace simulation

There are also specialist assessments for roles such as maintenance technician, financial analyst, and IT coding.

Should you progress successfully through the above assessments, you may be asked to attend an assessment centre for individual and group exercises and a face-to-face interview.

The purpose of the above assessments is to evaluate each candidate for their suitability as an Amazon employee. Beyond qualifications and job experience, they consider whether you have the correct skills and personality to be a good fit for the company’s culture.

Ultimately, Amazon seeks to employ people who will not only perform well but also are likely to stay with the company long-term.

Top Tips For Amazon Assessments (Free Sample Questions)

The best way to approach any assessment is to practice the tests you will face and build an effective strategy for handling each type of question. Listening to the experience of previous candidates can prove helpful.

To get you started, here are some top tips for handling Amazon assessments:

Verbal Reasoning

A verbal reasoning assessment checks how well you can interpret written information, answer questions on it, draw conclusions from it, and express yourself in writing.

Sample question:

Under the Consumer Rights Act 2015, should you purchase an item or service that is ‘faulty’, you may be eligible for a refund under certain circumstances. In this context, ‘faulty’ means that your purchase meets at least one of the following conditions:

  • Unsatisfactory quality
  • Not fit for purpose
  • Not as described

In this situation, there are normally three routes of remedy available to you – refund, repair or replacement of the item or service. Eligibility to receive a refund is time-reliant in certain circumstances, and in others would require that you attempt to accept the repair or replacement options first.

Please indicate whether the following statements are true, false or unclear:

1. Under the Consumer Rights Act 2015, you can ask for a refund for a faulty item if you do not like the product you bought.

a) True
b) False
c) Unclear

2. Under the Consumer Rights Act 2015, you can ask for a faulty item to be repaired.

a) True
b) False
c) Unclear

The answers are:

1. False. The fact you do not like an item does not meet the definition of faulty.
2. True. Repair is one of the routes of remedy to a claim for a faulty item.

Top tip: Read the questions related to the passage of text first. This will help you to pick out the pertinent answers as you read through the passage.

For more information on this type of assessment, read the Verbal Reasoning Test article.

Numerical Reasoning

In the numerical reasoning assessment, you will generally be provided with numerical data in the form of graphs and charts and asked to interpret the data to carry out a calculation.

Sample question:

A drinks provider supplies the following orders to five high street shops in one month.

Drink Carrie’s Coffee Shop Bradley’s Burger Joint Spartan Sports Gear Perfect Patisserie Teddy’s Toy Shop
Lemonade 10 10 0 15 5
Still water 50 45 100 50 10
Sparkling water 40 60 40 30 10
Energy drink 0 15 100 0 0
Smoothie 75 60 10 50 10

Please answer the following questions:

1. How many drinks did Perfect Patisserie order in total for that month?

a) 140
b) 155
c) 145
d) 135

2. If Carrie’s Coffee Shop orders 75% more bottles of sparkling water next month, how many bottles of sparkling water will they receive in total for that month?

a) 75
b) 70
c) 60
d) 55

The answers are:

1. c) 145, which can be calculated by summing up the numbers in the Perfect Patisserie column.
2. b) 70. This question wants you to work out 175% of Carrie's Coffee Shop's sparkling water order, in other words, how much they would get if they ordered 75% more. You can do this by calculating 75% of 40, which is 30 and adding this back onto the original 40 to get 175%.

If you struggle with percentages, this article will help.

Top tip: Identify what type of calculation is required, for instance, addition or multiplication, then go back and read the numerical information to gather what you need.

For further tips and advice, read the Numerical Reasoning Tests article.

Amazon Assessments: Test Tips, Cheats and Hacks (from Previous Candidates)
Amazon Assessments: Test Tips, Cheats and Hacks (from Previous Candidates)

Logical Reasoning

Logical reasoning questions ask that you use the data provided to arrive at patterns, sequences, rules or relationships. This type of question generally includes a diagram.

Sample question:

Choose the odd one out from the patterns below:

Amazon Assessments
Amazon Assessments

The answer is: C, because it is the only square to contain four shapes. The rest contain three.

Top tip: Practice visual puzzle tests in the run-up to your assessment to familiarise yourself with this way of thinking.

For more information and example questions, read the Logical Reasoning article.

Work Style Assessment

The work style assessment evaluates your working preferences to see if you are a good fit for the job and company culture. You will be presented with two statements and asked to indicate which more closely matches your preference.

Sample questions:

Which of the following statements best describes you?

a) I like to work to a predictable schedule.
b) I am happy to change my schedule without warning.

Which of the following statements best describes you?

a) I enjoy working as part of a large team.
b) I prefer to work alone.

There are no right or wrong answers to work style questions. Amazon will be looking for certain personality traits depending on the role on offer. But if you lie about your preferences and are hired, you will likely find yourself in an unsuitable environment, unhappy and stressed.

Top tip: Before you answer, consider how the question might relate to the job you have applied for but be honest in your response.

Workplace Simulation

This assessment presents a situation that you are likely to experience in the job you have applied for and asks you to complete a series of virtual tasks.

You may be asked to:

  • Use decision-making skills
  • Prioritise a workload
  • Communicate with another member of staff
  • Use problem-solving skills
  • Interpret information presented in a chart
  • Answer a customer question

Or a combination of any of the above.

Many of the questions will feature multiple tasks, for instance, an inbox exercise that requires you to prioritize the order in which you respond, asks that you interpret an attached spreadsheet before drafting a reply to one sender and write a letter of apology to a customer in response to one of the emails.

Top tip: Read through the whole scenario to check whether sections are linked and reliant on each other.

This type of assessment is also known as situational judgment. You can find out more in this article on Situational Judgement Tests.

Assessment Centre Exercises

Depending on the job you apply for, you may be asked to attend an assessment center.

On the day, you will meet other applicants who have applied for the same or related roles. This is your chance to both stand out as an ideal candidate and get to know future team members you may be working with.

The type of assessments you will face on the day depends on the job you have applied for, but possible assessments include the following:

Group Exercises

This exercise assesses your teamwork and leadership skills. You will work with a group of other candidates to carry out a task.

An example group exercise is describing a hidden Lego sculpture to team members under a time limit.

Top tip: Observe the group dynamic and assess how your own work personality fits into that dynamic the best.

Read this article on Assessment Centre Group Exercises for more details on what to expect.

Role-Play Exercise

This two-part exercise asks that you first work with another candidate to analyze a provided data set to form a conclusion. The second stage asks that you carry out a role-play exercise with an interviewer who takes the role of a customer. You will play the part of an Amazon employee.

The purpose of the role-play exercise is to discover how you are likely to react in situations similar to those you will typically face as an employee of Amazon.

Top tip: In the second part of the role-play exercise, remember that you are representing Amazon and its values. Research the Amazon Leadership Principles to build a picture of the company culture.

To find out more about this exercise, read the Role Play Interviews article.

Written Case Study Exercise

There are generally two types of case study exercises; subject-related case studies that are pertinent to the job you are applying for and general case studies that assess your overall aptitude and skills.

The Amazon case study exercise presents you with a candidate brief which you must evaluate and form a response to.

Top tip: Identify the key points of information in the candidate brief first before considering your response.

8 Assessment Tips and Advice

Here are some further general assessment tips to help you out.

  1. Find out exactly which assessments you will face. In addition to what is mentioned in this article, you may also face specialist assessments such as the Manager in Operations assessment or the Test for Warehouse.

  2. Source practice Amazon assessment papers to build familiarity and reduce exam tension. You can find both free and paid-for papers online from Job Test Prep.

  3. Use the practice papers under timed conditions to improve your time management on the day.

  4. Identify your strengths and weaknesses from your practice paper results. Is there an area you need to improve, such as numerical reasoning? Spend more time on your weaker skills.

  5. Research the job you have applied for and Amazon itself to find out more about what type of employee the company is interested in and the organization's values.

  6. Brush up your basic knowledge and skills by taking general aptitude tests, using puzzle books, and reading widely.

  7. Look after yourself in the run-up to the assessment. Try to get a good night's sleep regularly. Eat a healthy diet. Get some exercise, even if that just means walking the dog or taking the stairs instead of the lift. Stay hydrated by drinking plenty of water.

  8. For at-home online assessments, make sure you have a secure and reliable internet connection. Do your best to ensure that you will not be disturbed during the assessment. Switch off your phone. Shut the doors on other distractions. Ask your loved ones to leave you alone during the assessment.

Final Thoughts

The Amazon hiring process and the various assessments are in-depth and extensive. Provide yourself with the best chance possible of a good result by following these top tips and fully preparing yourself for your next career step.